Terms of Service

Title

Last updated: April 2024

Summary

1. Products for Personal Use Only

2. Purchase Policies and Procedures

3. Accuracy of Information

4. Limited License & Restrictions on Use

5. Your Obligations and Responsibilities

6. Your Account

7. Third-Party Links

8. Special Features, Functionalities, and Events

9. User-Generated Content

10. Request for Removal of User-Generated Content

11. Copyright Infringement Notice

12. Disclaimer of Warranties & Limitation of Liability

13. Indemnification

14. Dispute Resolution

15. Consent to Receive Electronic Notices via the Site and Email

16. General Provisions

17. Mobile Messaging Terms of Service – Seyoul™

Resumen

Seyoul™ provides content and allows the purchase of products through its official website (the "Site") in accordance with the following terms and conditions, including the Privacy Policy and any additional terms related to specific features or promotional programs.

  • You must be 18 years of age or older (or of legal age in your jurisdiction) to make a purchase on the Site.
  • If you are under 13 years old, you may browse the Site for information purposes only, but you are not permitted to provide personal data, make purchases, or register for an account.
  • By accessing and using the Site, you acknowledge that you have read, understood, and fully and unconditionally agreed to these Terms.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE OUR WEBSITE.

1. Products for Personal Use Only

All products and services available on the Site, including samples (if any), are intended for personal use only. You are not permitted to resell or redistribute any products or samples that you purchase or receive from us.

Seyoul™ reserves the right to cancel or reduce the quantity of any order— with or without prior notice—if we believe the order may violate our Terms of Service.

2. Purchase Policies and Procedures

For detailed information about the policies and procedures related to orders placed through this Site—including order processing, shipping & delivery, returns, refunds, and sales tax—please refer to the specific information provided on our website.

3. Accuracy of Information

We strive to describe our products as accurately as possible on the Site. However, we do not guarantee that product descriptions, colors, information, or other content on the Site are completely accurate, complete, reliable, current, or error-free.

The Site may contain typographical errors, inaccuracies, or incomplete information. Therefore, we reserve the right to correct any errors, inaccuracies, or omissions (even after an order has been placed) and to change or update information at any time without prior notice.

Please note that such errors may relate to pricing or product availability, and we reserve the right to cancel or refuse any orders placed based on incorrect information. We apologize for any inconvenience this may cause.

4. Limited License & Restrictions on Use

We grant you a limited, revocable, non-transferable, and non-exclusive license to access and use this Site for personal use only.

However, you understand and agree that you may not (and may not authorize any third party to) engage in the following activities while using the Site:

  • Use framing techniques to enclose the Site or any part of it.
  • Use meta tags, hidden text, bots, spiders, crawlers, or any manual or automated tools to collect data, republish, transmit, resell, download, or use the Site’s content or personal information without written permission.
  • Use the Site or its content for any purpose other than personal use.
  • Modify, reverse engineer, or create derivative works based on the Site or any of its content.
  • Impersonate any person or misrepresent your affiliation with any entity or individual.
  • Harass, threaten, or disturb others in any manner.
  • Violate any applicable local, national, or international laws.
  • Transmit malware, viruses, spyware, or any harmful code intended to damage or disrupt the Site.
  • Send spam, unsolicited advertisements, or unauthorized promotional content of any kind.

 

We also grant a limited, revocable license to create a hyperlink to the homepage of the Site, under the following conditions:

  • You may link to but not replicate our content.
  • You must not imply Seyoul™ endorses or sponsors the linking website.
  • You must not misrepresent your relationship with us.
  • The linked site must not contain offensive, controversial, or illegal content.
  • You must not present our products or services in a misleading or derogatory manner.
  • You must not link to any internal pages (deep linking is prohibited).

If any of the above conditions are violated, Seyoul™ reserves the right to request immediate removal of the link, and all granted licenses will be terminated without notice.

5. Your Obligations and Responsibilities

By accessing or using the Site or any of its content, you agree to comply with these Terms as well as any warnings or instructions posted on the Site.

You agree to use the Site and its content in accordance with applicable laws, ethics, and in good faith. You are not permitted to modify, interfere with, or alter any part of the content or services on the Site in any way, nor may you compromise the integrity or proper functioning of the Site.

If you negligently or intentionally violate any of the obligations outlined in these Terms, you will be held responsible for any loss or damage caused to us, our affiliates, business partners, or licensors.

6. Your Account

Subject to the age restrictions mentioned above, you may view and use many features of the Site without registration, including making purchases. However, to access certain parts or features of the Site, you may be required to create an account with us.

You are fully responsible for maintaining the confidentiality of your account information, including your username and password, as well as for restricting access to your personal devices.

If you suspect that your password or account has been used without authorization, please notify us immediately.

You must provide and maintain accurate, complete, and up-to-date information in your account.

You are also responsible for all activities conducted under your account, username, and/or password—whether carried out directly by you or resulting from your failure to maintain adequate security.

If you are using the Site on behalf of someone else, you must ensure that you have legal authority to bind that person to these Terms. If you do not have such authority, you agree to be personally liable for any consequences arising from misuse.

You may cancel your account at any time. We reserve the right to deny service or terminate accounts without notice if you violate these Terms or if we determine that such action is necessary for the protection of our services or community.

7. Third-Party Links

We are not responsible for the content of third-party websites, even if those sites are linked to or from our Site. The links displayed on the Site are provided solely for your convenience and do not constitute an endorsement or sponsorship by us, our affiliates, or partners of any referenced content, products, services, or providers.

Your access to and use of third-party websites is entirely at your own risk.

We do not take responsibility for reviewing, evaluating, or guaranteeing any products, services, or content from external websites, and we are not liable for any actions, content, products, or services found on such sites—including, but not limited to, their privacy policies and terms of use.

You should carefully review the privacy policies and terms and conditions of any third-party websites you choose to visit.

8. Special Features, Functionalities, and Events

The Site may offer certain special features, functionalities, or events (such as contests, sweepstakes, or promotional programs) that:

a) May be subject to separate or additional terms, rules, and policies in place of or in addition to these general Terms; and

b) May be provided by us or by third parties.

In such cases, we will clearly inform you. If you choose to participate, you agree that your use of those features or participation in those events will be governed by the applicable separate or additional terms and policies.

Intellectual Property

All content and information displayed on the Site—including, but not limited to, trademarks, logos, service marks, features, layouts, text, graphics, icons, images, audio clips, data, software, and the compilation and arrangement thereof (collectively, the "Content")—are the property of Seyoul™ or its affiliates, partners, or licensors.

These assets are protected under U.S. and international copyright and intellectual property laws.

Unless specifically stated in these Terms or required by law, you may not use, copy, distribute, modify, resell, access, or exploit any part of the Content for any purpose without our express written permission.

9. User-Generated Content

When you upload, submit, share, or otherwise provide any form of content on this Site or through our social media platforms such as Facebook or Instagram (collectively referred to as "User-Generated Content"), you are fully responsible for that content.

By doing so, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, copy, sublicense, distribute, modify, display, and otherwise exploit your content across any current or future media, for any purpose, including product development, promotion, and marketing.

You represent and warrant that you own or otherwise control all rights to your submitted content. You also agree not to post or support the posting of any content that is:

  • Unlawful, harmful, threatening, harassing, defamatory, obscene, pornographic, racist, or offensive;
  • In violation of privacy rights, intellectual property rights, or confidentiality agreements;
  • False, misleading, or fraudulent;
  • Promotional or commercial in disguise, or paid for by a third party;
  • Infringing on any patent, trademark, copyright, or trade secret.

We are not responsible for moderating or reviewing user content and make no guarantees as to its accuracy, completeness, or appropriateness. You may come across content you find offensive; however, we bear no legal liability for any harm resulting from such exposure.

You waive any and all claims against us for any alleged or actual infringement of intellectual property, privacy, publicity, or moral rights arising out of any user content you provide.

We reserve the right (but are not obligated) to refuse, edit, or remove any content that violates these Terms or is deemed inappropriate at our sole discretion. We also reserve the right to deny service or terminate user accounts in violation of these Terms without prior notice.

10. Request for Removal of User-Generated Content

If you wish to remove certain public content that you have posted on the Site, please contact us via email at SeyoulCambodia@gmail.com and include the following information in your removal request:

  • Full name
  • Username/Display name (if applicable)
  • Email address registered on our Site
  • Reason for the removal request
  • Date/time of the post you wish to have removed (if available)

We may not be able to process your request if the required information is incomplete. Please allow up to 10 business days for your request to be processed.

11. Copyright Infringement Notice

We are committed to strictly complying with U.S. copyright laws and require that all users of the Site do the same. Therefore, you are not permitted to use the Site to store or distribute any content that infringes on third-party intellectual property rights, including rights under U.S. copyright law.

If you are the owner of a copyrighted work and believe that your rights have been infringed by any content on this Site, you may take action under the Digital Millennium Copyright Act (DMCA) by sending a copyright infringement notice to our designated representative at:

📧 SeyoulCambodia@gmail.com 

We will promptly process valid notices and may:

(i) Remove the allegedly infringing content from the Site; or

(ii) Disable access to that content.

Under the DMCA and related laws, we reserve the right to suspend or terminate user accounts if copyright infringement is detected, including for repeat offenders, with or without prior notice.

If you believe that the content was removed due to a mistake, you may submit a counter-notice to the email address above. We will provide a copy of the counter-notice to the party who submitted the original infringement notice and proceed with the further steps required under the DMCA.

Please note that we do not involve ourselves in any disputes or claims arising from infringement or counter-notice procedures related to intellectual property rights. You are solely responsible for any legal liabilities arising from such matters.

12. Disclaimer of Warranties & Limitation of Liability

The Site, its content, and our services are provided on an “as is” basis. We make no representations or warranties of any kind, whether express or implied, in relation to these Terms, the Site, its content, or our services.

You agree that we shall not be held liable—whether in contract, warranty, or tort (including negligence)—for any loss or damage arising from, including but not limited to:

(a) Business interruptions

(b) Delays or interruptions in accessing the Site

(c) Data not delivered, corrupted, lost, or altered

(d) Losses resulting from interactions with or the presence of external links on the Site

(e) Computer viruses, system failures, or technical malfunctions during use

(f) Inaccuracies or omissions in the content

(g) Events beyond our reasonable control

 

We are also not liable for any indirect, special, incidental, or consequential damages (including lost profits), even if we have been advised of the possibility of such damages. In any case, our total liability shall not exceed USD $100.00.

You agree that any claim or legal action relating to the Site or these Terms must be filed within one (1) year from the date the cause of action arises. If you are dissatisfied with the Site, your sole remedy is to stop using it. We have no further obligations or liability to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless us and our affiliates, partners, licensors, officers, directors, employees, and agents (the “Indemnified Parties”) from and against any losses, damages, or expenses—including reasonable attorneys’ fees—arising from:

(i) Your use of the Site or its Content in violation of any applicable law, regulation, rule, or these Terms

(ii) Any portion of User-Generated Content submitted by you

 

You also agree to indemnify the Indemnified Parties for any loss, damage, or cost resulting from your use of software bots, spiders, crawlers, or other automated data-gathering tools, or any actions you take that impose an unreasonable burden on our infrastructure.

14. Dispute Resolution

For any dispute, claim, or controversy arising out of or relating to the Site, all rights and obligations and any actions contemplated by these Terms shall be governed by the laws of the State of New York (USA), as if these Terms were a contract fully entered into and performed within New York.

Any dispute related to your access to the Site or these Terms of Use shall be resolved through confidential arbitration in New York, and you agree to submit to the jurisdiction and proceedings there.

🔹 Arbitration means that a neutral arbitrator will make the final decision, and you will not have the right to sue in court or have a judge or jury decide your case. Your rights to pre-hearing discovery and appeals may also be limited during arbitration.

🔹 Any disputes regarding the scope of this arbitration clause or whether a claim is subject to arbitration shall also be decided by the arbitrator.

You agree that any arbitration or legal proceeding shall be limited to you and us individually. Specifically:

(i) No arbitration or proceeding shall be joined with any other

(ii) There is no right or authority for any dispute to be arbitrated or resolved on a class-action basis

(iii) There is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons

 

You may only bring claims against us in your individual capacity, not as a plaintiff or class member in any class or representative proceeding.

However, if you violate or threaten to violate our intellectual property rights or those of our affiliates, we reserve the right to seek injunctive relief or other appropriate remedies in a court of competent jurisdiction. You consent to the jurisdiction and venue of such courts.

Arbitration will be conducted under the current Consumer-Related Disputes Supplementary Rules of the American Arbitration Association (AAA). The arbitrator’s decision will be binding and may be entered as a judgment in any court with appropriate jurisdiction.

15. Consent to Receive Electronic Notices via the Site and Email

You agree to receive agreements, notices, disclosures, and other forms of communication (collectively, "Notices") related to these Terms electronically, including but not limited to via email or by posting on the Site.

You acknowledge that all electronic Notices provided to you satisfy any legal requirement that such communications be in writing.

If you wish to withdraw your consent to receive Notices electronically, you must send a request to: 📧 SeyoulCambodia@gmail.com and discontinue your use of the Site. In such case, all rights granted to you under these Terms (including but not limited to Section 6 – regarding your account) will immediately be terminated.

Please note that we are unable to provide the full benefits and services of the Site to any user who does not agree to receive Notices electronically.

📌 Note: Your consent to receive Notices electronically is separate from your preferences regarding the receipt of marketing or promotional communications, which are governed by our Privacy Policy.

16. General Provisions

You acknowledge and agree that these Terms constitute the entire and exclusive agreement between you and us regarding your use of the Site, and supersede all prior proposals, agreements, or communications—whether written or oral.

We reserve the right, at our sole discretion, to modify these Terms at any time by posting the updated version on the Site and providing notice of such changes. Any modifications will become effective immediately upon being posted. The most recent update date is listed at the top of this page.

🔔 Your continued use of the Site after the Terms have been updated signifies your acceptance of the revised Terms.

We may, with or without notice, terminate any rights granted to you under these Terms. Upon receiving notice of termination, you must immediately stop using the Site.

These Terms do not create any legal agency, partnership, or joint venture between you and us. Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or any other rights in the future. A waiver of any breach does not constitute a waiver of the entire provision.

If any part of these Terms is deemed unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect. When possible, the unenforceable portion shall be modified to reflect the original intent of the parties within legal limits.

📩 If you have any questions regarding these Terms, please contact us at SeyoulCambodia@gmail.com

17. Mobile Messaging Terms of Service – Seyoul™

The mobile messaging service from Seyoul™ (the “Service”) is operated by Seyoul™ (“we” or “us”). Your use of the Service constitutes your agreement to these Mobile Terms. We may modify or terminate the Service (or any part of it) without notice. To the extent permitted by law, we may also update these Terms at any time, and your continued use of the Service after such updates become effective will constitute your acceptance of those changes.

 

1. Consent to Receive Messages

By subscribing to Seyoul™’s SMS messaging Service, you agree to receive recurring text messages from Seyoul™ at the phone number you provided—even if that number is on a national “Do Not Call” list. Messages may be sent using an automatic telephone dialing system or similar technology.

Messages may include:

Service updates: order updates, account alerts, etc.

Promotional content: special offers, discount codes, cart reminders, etc.

 

🔔 Note: Subscribing to this program is not required to make a purchase. Participation is entirely voluntary.

 

2. Message Frequency and Charges

Seyoul™ does not charge for this Service, but your mobile carrier may apply message and data rates.

Message frequency may vary depending on the user.

You are solely responsible for any charges related to receiving SMS messages from the Service.

 

3. How to Unsubscribe

You can unsubscribe from the Service at any time by:

Texting the keyword STOP to 060 258 555

Clicking the unsubscribe link (if provided) in a message

You will receive a one-time confirmation text. No further messages will be sent unless you re-enroll.

📌 If you are subscribed to multiple Seyoul™ messaging programs, you must unsubscribe separately from each one as per their specific instructions.

 

4. Support and Phone Number Updates

For support, text HELP to 060 258 555 or email us at SeyoulCambodia@gmail.com

If you change your phone number, you must re-subscribe with your new number to continue receiving messages.

 

5. Disclaimers & Privacy

Seyoul™ is not responsible for delayed, lost, or misdirected messages.

You must provide a valid mobile number to ensure proper message delivery.

 

📄 We respect your privacy. For details on how we collect and use personal data, please refer to our Privacy Policy.